Change & Cancellation Policy

At 36T Photo, we strive to provide exceptional photo booth rental services for all occasions. However, we understand that circumstances may arise that require the cancellation of a booking. This Cancellation Policy outlines the guidelines and procedures for cancelling a booking with us.

1. Cancellation Period:

  • Customers are required to provide notice of cancellation at least 5 days prior to the scheduled event date.

2. Notification Process:

  • To cancel a booking, customers must contact us directly via phone at +1 646-301-1087 
  • Please provide your booking details, including the event date , when requesting a cancellation.

3. Extenuating Circumstances:

  • We understand that there may be exceptional circumstances beyond a customer’s control that necessitate the cancellation of a booking on short notice.
  • In such cases, please contact us as soon as possible to discuss the situation, and we will do our best to accommodate your needs.

4. Changes to Booking:

  • Customers may request changes to their booking details, such as event date or location, subject to availability and agreement by both parties.
  • Changes to bookings may be subject to additional fees or charges, depending on the nature of the request.

5. Contact Information:

  • For cancellation requests or inquiries, please contact us at:
    • Phone: +1 646-301-1087

6. Policy Updates:

  • We reserve the right to update or modify this Cancellation Policy at any time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.
  • Customers are encouraged to review this Cancellation Policy periodically for any updates or changes.

By booking our photo booth rental services, you acknowledge and agree to the terms of this Cancellation Policy. If you have any questions or concerns about our cancellation procedures, please don’t hesitate to contact us. Thank you for choosing 36T Photo for your special occasions!

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